A large financial Service Company based in Durban seeks a Process Analyst with:
Minimum Requirements
- Professional Qualifications/Honour’s Degree
- Degree in IT/ Business
- Process methodologies Membership of professional body/association
- 5 -10 years relevant process analysis experience within the Insurance environment
- Business principles
- Microsoft Office
- Principles of project management
- Business writing skills
- Management information and reporting principles, tools and mechanisms
- Presentation Skills
- System Development Life cycle(SDLC)
- Functions specific policies procedures and systems knowledge
- Modelling-EPC/BPMN/UML
- Process Measurements
- Analysis
- business consulting and facilitation skills
- Client focused process Design
- Process management Principles
- Business consulting and facilitation
Role Purpose:
To drive strategic and tactical aspects of discovering; validating; documenting; and communicating business-process-related knowledge through modelling; simulating and analysing current and future states; focusing on complex business outcomes using technical expertise; in line with the business strategy.
Responsibilities:
- Analyse data sets to identify trends and gaps; escalate exceptions and recommend corrective measures to mitigate potential risks and ensure an appropriate risk profile for the relevant business units.
- Develop monitoring processes and models.
- Improve on existing Risk frameworks to monitor delivery and conduct risk impact analysis against business strategy.
- Ensure own deliverables are accurate; timely; in the correct format and tailored to meet stakeholder requirements.
- Provide recommendations and monitor implementation and impact on business to achieve business results.
- Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools; policies and procedures to add value to Company.
- Support implementation of new processes; policies and systems to add value to Company.
- Identify training courses and career progression for self through input and feedback from management to improve personal capability and to stay abreast of developments in field of expertise.
- Ensure all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames to ensure personal growth and enable effectiveness in performance of roles and responsibilities.
- Share knowledge with team to ensure knowledge management; continuity; team success and that information is provided in the correct way to stakeholders.
- Understand and meet client needs through client engagement and data collection based on business requirements.
- Provide information and service that adds value to the business.
- Educate stakeholders on risk trends; systems; updates and legislative requirements to mitigate risk.
For more information please contact Sinisa 011 234 0388, alternatively email your updated CV to Sinisa@esmartgroup.co.za
If you do not receive a response within 2 weeks please consider your application declined.
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