Process Analyst

A large financial Service Company based in Johannesburg seeks a Process Analystwith:

 

Minimum Requirements

  • Business degree, IT degree, Engineering degree (Industrial) – or equivalen
  • Matric / National Senior Certificate
  • 1 – 4 years relevant Process experience

Role Purpose:

To deal with tactical aspects of discovering; validating; documenting; and communicating business-process-related knowledge through modelling; simulating and analysing current and future states; focusing on business outcomes and technical aspects; in line with the business strategy.

Responsibilities:

  • Ensuring that all aspects of an operation or process meet specified regulations
  • Analysing operational/business processes (incl. systems and data)
  • Propose process solution (system or manual) based on requirements
  • Provide input into applicable project artefacts
  • Documenting and review process maps and supporting artefacts in line with Company’s standards and client experience guidelines and best practice.
  • Perform gap analysis and due diligence Participate in Joint Application Development (JAD) and Process enhancement Group (PEG)/ Process Improvement Forum (PIF) sessions
  • Provide input into change management plans.
  • Communicating new and updated processes
  • Provide input into test strategies and procedures; create process test cases; perform process testing and analyse test results
  • Continuous process improvement based on best practice.
  • Execute process improvement initiatives; taking responsibility for individual delivery in terms of resource budget; scope and time
  • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions to remain current.
  • Understand and embrace the Company vision and demonstrate the values through interaction with team and stakeholders; to achieve goals and objectives.
  • Identify training courses and career progression opportunities for self with input from management; to improve personal capability and to stay abreast of developments in field of expertise.
  • Ensure all learning activities are completed; experience gained and certifications obtained within specified time frames to support personal growth and enable effectiveness in performance of roles and responsibilities.
  • Maintain knowledge management; and improve team success by sharing and transferring knowledge with team to ensure information is provided correctly to stakeholders.
  • Participate in Company Culture building initiatives (e.g. Staff surveys etc.); thereby contributing to a culture conducive to the achievement of transformation goals.
  • Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
  • Add value to Company by identifying and recommending opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems within your business unit.
  • Provide Process guidance and support to the customer
  • Provide input preparing reports (progress/managerial) & report to relevant stakeholders

 For more information please contact Bongiwe 011 234 0404, alternatively email your updated CV to Bongiwe@esmartgroup.co.za

 

If you do not receive a response within 2 weeks please consider your application declined.

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