A large financial Service Company based in Johannesburg seeks a Business Intelligence Analyst with:

 Minimum Requirements

• BComm or BCompt Degree (Mathematical statistics, Mathematics, Actuarial Science or Informatics)
• Minimum 2-3 years’ experience
• SAS / SQL programming experience
• Experience with bank data
• Qlikview / Visual Analytics / Microsoft BI experience
• SAS Excel Add-in experience
• Strong aptitude for teamwork (Contributes to the team’s success);
• Ability to find structure in an unstructured environment.

Role Purpose:

To working closely with business pillar owners spanning across Consumer Life, Premium Life and Bancassurance products

Responsibilities:

• Increase operational efficiency and suggest solutions to enhance cost effectiveness
• Measuring customer satisfaction and adherence to Service Level Agreements between business and BI regarding BI service quality and performance
• Ensure client retention and satisfaction by delivering a service that is consistent, seamless and error free.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members to ensure application of BI tools by facilitating sessions to collaborate with stakeholders about options for the solution. Provide high level input to vendor management and assists in resolving any disputes.
• Proactively deal with client queries within the agreed turn-around times to resolve Business Intelligence enquiries.
• Translate Business Strategies into actionable goals and execute relevant BI projects / BI initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
• Monitor changes in legislation, regulations, initiatives and relevant industry practices. Ensure drafting and implementation of appropriate interventions. Ensure compliance with audit requirements
• Responsible data governance by doing quality control and auditing of databases to ensure accurate and appropriate use of data
• Extract data from various sources and convert it into meaningful information that can enhance the effectiveness of business decisions
• Manage existing reports/dashboards through ongoing production of MIS outputs to ensure consistent information supply in the required format/frequency and by adding additional insight into information produced for clients to ensure a value added service to any information request to enhance business efficiencies.
• Involvement in new projects, design and develop Business Intelligence solutions in line with business requirements and service ad-hoc requests for information from clients within the required timeframe and specification.
• Analyse derived information to create value added knowledge of the bank’s products, channels, service levels, trends, or customers.
• Manage own development to increase own competencies.

 For more information please contact Bella 011 234 7679, alternatively email your updated CV to Bella@esmartgroup.co.za

If you do not receive a response within 2 weeks please consider your application declined.

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